Now Hiring Front of House Sales Leader - Fitness Careers

Location: 17th Ave, Calgary

Job Description

Rumble Boxing is all about energy, teamwork, and delivering an unforgettable experience for our clients. As the Front of House (FoH) Sales Lead, you’ll work closely with the FoH Supervisor, leading the team in daily operations, sales, and coaching while ensuring the studio runs smoothly. You’ll help guide the team in delivering premium customer service, and making sure every client feels like part of the Rumble family.

QUALITIES

You Fight For It In Everything You Do

At Rumble, we fight for it inside and outside of the ring. We never settle for second best and we are not afraid to fight for what we believe in. Everyone at Rumble has a true fighters spirit (no fight experience required).

You Are A Team Player

There is no “I” in Rumble. We work together, and we work as a team. We have each other’s backs and we expect that attitude from all of our employees. It is the front houses’ responsibility to ensure everything runs smoothly for the entire team, which means working together with the whole Rumble team efficiently.

You Can Multitask

It’s never a slow day at Rumble Boxing. There are always many things going on, which is why it is so important to be able to multitask effectively. As a Front of Desk Sales Leader, you have the ability to balance managing the front desk, sales, and team coordination while supporting clients with a smile.

You Can Manage Your Time Effectively

Front house duties are all about time management. You will work closely with the clock and must be able to manage your time effectively. During busy times front desk staff are expected to be able to turnover the heavy bag studio in 10 minutes or less! The clock is ticking and there is no time for slow pokes!

You Love People

The Rumble Community is always growing and there are always new people to meet. Most times the front desk is the first point of contact for all of Rumbles’ clients. You are the face of Rumble. Time to make a fantastic first impression and make sure they have a great experience.

You Have A Keen Eye For Clean

At Rumble we run a tight ship. We have an extremely high standard of cleanliness and as front house staff you are expected to be able to spot even the smallest mess and clean it up ASAP.

Skills

Experience leading a team and driving sales performance.
Ability to execute the Supervisor’s directives and provide leadership in sales and daily team operations.
Strong communication skills and an understanding of day-to-day business operations.
Sales experience (in-person and phone) is a plus.

Responsibilities

Report directly to the FoH Supervisor, ensuring all instructions and coaching are carried out effectively with the team.
Lead a team of 2-3 Front of House staff during your shifts, focusing on driving sales and delivering top-tier customer service.
Oversee daily tasks such as class check-ins, client retention, and ensuring smooth team operations.
Conduct daily huddles, communicate team responsibilities, and help set/achieve sales targets.
Provide hands-on coaching and support to help the team improve, grow, and ensure every client has a premium Rumble experience.