Policies

Cancellation Policy

Calgary

If you need to cancel your reservation for a class, the reservation must be cancelled at least 12 hours before class begins.

All cancellations must be made through your online account, and cannot be made over the phone or through email. Your class will be returned as a class credit on your account and will remain there for you to use towards your next session.

If you do not cancel your class at least 12 hours prior to its start time or are absent from the class, a class will be removed from your package, as if you had attended class. For monthly memberships, a $20 fee will be charged to your account.

For Personal Training, please be advised we require 24 hours notice for all appointment & consultation cancellations. Late cancellations or missed appointments will be charged as if you had attended your session. Missed or late cancelled consultations will result in a $30 charge to the credit card on file.

Vancouver

If you need to cancel your reservation for a class, the reservation must be cancelled at least 12 hours before class begins.

All cancellations must be made through your online account, and cannot be made over the phone or through email. Your class will be returned as a class credit on your account and will remain there for you to use towards your next session.

If you do not cancel your class at least 12 hours prior to its start time or are absent from the class, a class will be removed from your package, as if you had attended class. For monthly memberships, a $20 fee will be charged to your account.

At Rumble, we hit as a team so please make the effort to show up to your booked classes.

For Personal Training, please be advised we require 24 hours notice for all appointment & consultation cancellations. Late cancellations or missed appointments will be charged as if you had attended your session. Missed or late cancelled consultations will result in a $30 charge to the credit card on file.

Toronto

If you need to cancel your reservation for a class, the reservation must be cancelled at least 12 hours before class begins.

All cancellations must be made through your online account, and cannot be made over the phone or through email. Your class will be returned as a class credit on your account and will remain there for you to use towards your next session.

If you do not cancel your class at least 12 hours prior to its start time or are absent from the class, a class will be removed from your package, as if you had attended class. For monthly memberships, a $20 fee will be charged to your account.

At Rumble, we hit as a team so please make the effort to show up to your booked classes.

For Personal Training, please be advised we require 24 hours notice for all appointment & consultation cancellations. Late cancellations or missed appointments will be charged as if you had attended your session. Missed or late cancelled consultations will result in a $30 charge to the credit card on file.

Waitlist policy

If you are unable to book a bag because the class is full, we highly recommend putting yourself on the waitlist. As bags open up, we give them away to boxers on the waitlist in the order that they put themselves on.

• If it is more than 4 hours before the start of the class, you will automatically be added to the class you are waitlisted for. You will receive an email confirmation.

• If it is less than 4 hours before the start of the class, you will be contacted to see whether you can attend the class. Once you’ve made it into the class you cannot cancel yourself out.

• Payment is required to hold your spot on the waitlist. If you do not make it into the class that you are waitlisted for, a credit for that class will remain on your account to be used at a later date.

Monthly & Annual Membership Policy

Calgary

For Monthly & Annual Memberships if you fail to remove yourself within 12 hours of the class starting it will result in a $20 charge to the credit card associated with your account. There is a limit to attending 7 classes per week.

Monthly Unlimited Memberships are active from the date of purchase.

All prices in CAD. Prices may change without notice.

Vancouver

For Monthly & Annual Memberships if you fail to remove yourself within 12 hours of the class starting it will result in a $20 charge to the credit card associated with your account. There is a limit to attending 7 classes per week.

Monthly Unlimited Memberships are active from the date of purchase.

All prices in CAD. Prices may change without notice.

Toronto

For Monthly & Annual Memberships if you fail to remove yourself within 12 hours of the class starting it will result in a $20 charge to the credit card associated with your account. There is a limit to attending 7 classes per week.

Monthly Unlimited Memberships are active from the date of purchase.

All prices in CAD. Prices may change without notice.