Location: Country Hills, Calgary

job description

At Rumble Boxing, we know how to fight –both in and outside of the studio. We fight together as a team and we’re looking for a key team player to join us. We work play hard and we fight hard for what we believe in. If you do too, this job is for you. 

The Studio Manager is responsible for smooth and efficient operational procedures within our Calgary Studio, including customer service, sales, personnel training, and employee development. 

The Studio Manager ensures operational efficiencies and provides leadership to support the overall financial objectives of their studio alongside the in-studio team. You will work with the customer service and trainer teams to deliver operational excellence for the location. You may have limited coaching and leadership experience but showcases a strong potential in leadership quality.

This is a full-time permanent position. You will need to have a flexible schedule to work some evenings and weekends to coincide with the studio hours and different shifts of the team.

A Day in the Life… 

  • Implement systems and operational training for studio level leaders.

  • Committed to delivering excellent service by personally conducting, or appointing staff members to complete a walkthrough of their studios on a regular basis to ensure the cleanliness and equipment needs of the studios is meeting or exceeding company standards.

  • Educate and enforce new studio policies and procedures and ensure consistency and continuous improvements.

  • Ensure operational efficiencies for all teams including cost control, studio maintenance and upkeep, and team quality control.

  • Able to implement FOH training within studio, including training of new Front of House & Supervisors.

  • Oversee schedule and quality control of all teams at a high-level including Front of House, Personal Training Team, and Motivator.

  • Coordinate all day-to-day operational activities including maintenance, cleanness, inventory, supplies, budget, payroll, and communications.

  • Understand, track, and achieve daily/weekly/monthly/quarterly and annual sales targets.

  • Accountable for the daily, monthly, and yearly financial performance of the studio while driving revenue and managing expenses.

  • Work in collaboration with the private training team leads to ensure the studio is meeting or exceeding the daily, monthly, and yearly personal training forecast.

  • Understand and implement Rumble Brand Promise & Core Values internally & externally.


You’ve got rockstar qualities: 

  • Excellent attention to detail is a crucial requirement while multitasking in a high-pace, deadline-driven environment.

  • Keep it real attitude; ability to handle continuous feedback on improvements.

  • Related health fitness or hospitality experience in a leadership role with strong coaching experience.

  • Must be completely proficient in Microsoft specifically in Excel and Project Management tools.

  • Experience in Accounting is an asset.

  • Excellent verbal and written communication skills.

  • Thrives in a customer-focused environment.

  • Excellent teamwork.

  • Entrepreneurial spirit.


education/experience:

  • 2+ years of management or equivalent experience with strong understanding of the Rumble product and service.

  • Lives and breathes the Rumble culture and core values.

  • Coaching and leadership experience is an asset and/or can demonstrate strong potential leadership qualities.

  • Strong organizational skills, as well as written/verbal communication skills.

  • Detail oriented and organized: able to implement daily, weekly, and monthly training rhythms with a diverse team to ensure team quality.

  • Confidently manage conflict in high pressure situations.

 

We’ve got your back:  

  • Management bonus incentive

  • Health Benefits: Medical, Dental, Vision

  • Life Insurance

  • Long Term Disability

  • Employee Continuous Education Program

  • Employee discounts and more


Schedule:

  • 8 hour shift

Application question(s):

  • What is your desired base salary range?

Experience:

  • Retail sales: 2 years (required)

  • Assistant Manager: 1 year (preferred)

  • Customer service: 2 years (preferred)

Work Location:

  • In person (5149 Country Hills Blvd NW Unit 310, Calgary, AB)

 

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.