Job Description
A front desk role at Rumble Boxing means that you are the frontline for the business. You are the first point of contact for all clients! Front desk staff are expected to be knowledgeable in all aspects of our business and be able to educate customers on any questions they may have. Working a front desk position at Rumble Boxing covers many aspects of the business including check in, cleaning and sales. A position at Rumble Boxing is an exciting opportunity to learn and experience working at a growing boutique fitness brand.
QUALITIES
You Fight For It In Everything You Do
At Rumble, we fight for it inside and outside of the ring. We never settle for second best and we are not afraid to fight for what we believe in. Everyone at Rumble has a true fighters spirit (no fight experience required).
You Are A Team Player
There is no βIβ in Rumble. We work together, and we work as a team. We have each otherβs backs and we expect that attitude from all of our employees. It is the front housesβ responsibility to ensure everything runs smoothly for the entire team, which means working together with the whole Rumble team efficiently.
You Can Multitask
Itβs never a slow day at Rumble Boxing. There are always many things going on, which is why it is so important to be able to multitask effectively. Front desk is expected to be able to manage the front desk independently, which means check in, answering phones and cleaning.
You Can Manage Your Time Effectively
Front house duties are all about time management. You will work closely with the clock and must be able to manage your time effectively. During busy times front desk staff are expected to be able to turnover the heavy bag studio in 10 minutes or less! The clock is ticking and there is no time for slow pokes!
You Love People
The Rumble Tribe is always growing and there are always new people to meet. Most times the front desk is the first point of contact for all of Rumblesβ clients. You are the face of Rumble. Time to make a fantastic first impression and make sure they have a great experience.
You Have A Keen Eye For Clean
At Rumble we run a tight ship. We have an extremely high standard of cleanliness and as front house staff you are expected to be able to spot even the smallest mess and clean it up ASAP.
Skills
Ability to conduct sales effectively.
Excellent written and verbal communication skills.
Customer Service Experience.
Must have the availability to work a non-traditional work schedule.
Ability to Prioritize and multitaskMust be detail oriented and organized.
Able to take instruction and operate in a fast-paced environment
Responsibilities
Sign in for classes
Sales
Daily cleaning of the facility
Represent Rumble Boxing at community events
Assist in various admin duties
Cleaning + Turning over studio between classes
Education/Work Experience
Experience in the group fitness industry preferred.
Minimum 2 years customer service experience considered an asset.
Sales experience is an asset.
Benefits
Competitive Pay.
Opportunity for Growth + Advancement.
Flexible work hours.
Free Rumble Classes