The Personal Training Manager is responsible for the development and success of the Personal Training team through achieving monthly and quarterly sales targets, hiring, onboarding and training new Personal Trainers, and overseeing the schedule and quality control of an existing team. The Personal Training Manager leads by example, bringing their team together, and hold their team accountable to hit monthly and quarterly KPI’s.

The Personal Training Manager will demonstrate strong potential leadership qualities, as well as technical expertise in the core areas of Personal Training at Rumble: sales, technical expertise, customer service, and consistency. They live and breathe the Rumble culture and core values, and are “A players” on the personal training team.

The Personal Training Manager must have strong written and verbal communication skills, a steady hand to keep a growing team in line, and be able to “tell it like it is”. Strong coaching skills and the ability to live Rumble’s core value of “keeping it real” are a must. Managers must live and breathe all the Rumble Core Values, and be passionate about instilling this Rumble spirit in their team.  

Responsibilities

Responsible for creating a positive, high energy, respectful and safe Rumble training and studio environment.

Lead a team of up to 10+ personal trainers to achieve sales and service KPI’s within a single location.

Identify talent internally and recruit talent externally to joining the Personal Training team.

Increasing Personal Training revenue and profitability through managing sales performance, sessions serviced growth and quality of personal training.

Oversee training, development and ongoing quality of new Personal Trainers.

Culturally sensitive and able to adjust teaching/learning styles to meet unique cultural needs.

Discipline of PT team as required & issue resolution.

Daily, weekly, monthly communication rhythms with the PT team.

Complete monthly forecasts, set targets and strategies to achieve them.

Provide a solid sales benchmark for the team, consistently a top performer achieving monthly KPI’s.

Oversee team analytics, identify red flags and solutions across multiple locations.

Deliver large scale team training to address team weaknesses.

MindBody reporting, & data analysis of Trainer statistics.

Must Have

Excellent attention to detail is a crucial requirement while multitasking in a high-pace, deadline-driven environment.

Keep it real attitude; ability to handle continuous feedback on improvements.

Related health fitness or hospitality experience in a leadership role with strong coaching experience.

Passionate about fitness and coaching others with purpose while providing excellent customer service.

Ability to motivate others to improve their overall fitness and health.

Ability to design exercise programs tailored to the needs of specific clients/goals, demonstrate and teach exercises while providing feedback on technique and execute individual fitness program design in a safe and effective manner.

Dedicated to maintaining personal integrity and personal health and fitness.

Willingness to uphold Company protocol and policies.

Must be proficient in Microsoft specifically in Excel and Project Management tools.

Excellent verbal and written communication skills.

Thrives in a customer-focused environment.

Excellent teamwork capabilities and strong ability to drive buy-in from a diverse team.

Executes on promotions and other corporate initiatives with their team in a positive way that encourages their team to take personal responsibility for their results. Drives accountability on their team from top to bottom.

Skills & Experience

3-5 years of personal training experience including boxing and strength and conditioning.

May have limited coaching and leadership experience, but demonstrates strong potential leadership qualities.

2+ years of management or equivalent experience is an asset.

Excellent written and verbal communication skills.

Proficient in spreadsheet management and data analysis.

Must have the availability to work a non-traditional work schedule.

Ability to prioritize and multitask.

Must be detail oriented and organized.

Able to think on the fly and operate in a fast-paced environment.

Detail oriented and organized: able to implement daily, weekly and monthly training rhythms.

Able to think on the fly and operate in a fast-paced environment.

Qualities

You fight for it in everything you do. At Rumble, we fight for it inside and outside of the ring. We never settle for second best and we are not afraid to fight for what we believe in. Everyone at Rumble has a true fighters spirit, and as a Personal Training Lead you will fight for your team, but you also know what it takes to keep a team in line.

You are a Team Player. There is no “I” in Rumble. We work together, and we work as a team. We have each other’s backs and we expect that attitude from all of our employees. It is the Personal Training Lead responsibility to ensure the Training team is operating at maximum efficiency to achieve results.

You can multitask. As the Personal Training Manager you’ll be responsible for a key element of the business, which means it is critical to be able to multitask effectively. The Personal Training Manager is expected to be able to manage the training team independently, which includes scheduling, systems and procedures, file and document management, team communication, as well as  sales execution and tracking.

You can manage your time effectively. A Personal Training Manager will juggle a full client schedule with overseeing sales execution of a team for a single location.  A growing team demands a highly involved, detailed manager with the ability to handle many different areas of focus at the same time. 

You have a fire inside and strive to be 1% better every day. Everyone working at Rumble is always hungry for more. You never settle and nothing is ever “good enough”. You must have an internal fire that will drive you to push further than you did yesterday. A Personal Training Lead at Rumble must also be able to transfer this philosophy to their team to be able to push themselves further to achieve their goals. 

You have a keen eye for detail. At Rumble we run a tight ship. You will be the eyes and ears on the ground and need to be able to identify and address inconsistencies as they arise. We have an extremely high standard of product and services, including studio cleanliness, staff presentation and service delivery. There are no “little details” at Rumble. Every small detail is important and should be addressed as such. 

Work Environment

This job operates in a health studio environment. This position routinely deals with studio employees, members and vendors. This role routinely uses standard office equipment such as computers and phones. This is a fast-paced environment.

Position type and expected hours of work

This is a non-exempt, full-time position with varied hours based on business needs. This position requires night and weekend hours.

Benefits

Management Bonus Incentive

Health Benefits: Medical, Dental, Vision

Life insurance

Long Term Disability

Employee Continuous Education Program

Complimentary membership for you and one other (full time employees only)

Employee Discounts and more

The above statements are intended to describe the general activities, duties and responsibilities that are required of the employee for this job. Please note these statements are not an exhaustive list of all activities, duties and responsibilities. Duties, responsibilities and activities may change at any time with or without notice.