If you need to cancel your reservation for a class, the reservation must be cancelled at least 4 hours before class begins.
All cancellations must be made through your online account, and cannot be made over the phone or through email. Your class will be returned as a class credit onto your account and will remain there for you to use towards your next session.
If you do not cancel your class at least 4 hours prior to its start time or are absent from the class, a class will be removed from your package, as if you had attended class. At Rumble we hit as a team so please make the effort to show up to your booked classes.
If you are unable to book a bag because the class is full, we highly recommend putting yourself on the waitlist. As bags open up, we give them away to boxers on the waitlist in the order that they put themselves on.
- If it is more than 4 hours before the start of the class, you will automatically be added to the class you are waitlisted for. You will receive an email confirmation.
- If it is less than 4 hours before the start of the class, you will be contacted to see whether you can attend the class. Once you’ve made it into the class you cannot cancel yourself out.
- Payment is required to hold your spot on the waitlist. If you do not make it into the class that you are waitlisted for, a credit for that class will remain on your account to be used at a later date.
Monthly & Annual Membership Policy
For Monthly & Annual Memberships if you fail to remove yourself within 4 hours of the class starting it will result in a $15 charge to the credit card associated with your account. There is a limit to attending 7 classes per week.
Monthly Unlimited Memberships are active from the date of purchase.
All prices in CAD. Prices may change without notice.
Please be aware that we do not offer refunds on class packs or merchandise. We’re happy to offer account credit or exchange in store.
Please be aware that we are not affiliated in any way with Rumble Boxing New York. Class passes are not transferable, nor are they refundable.
Please arrive at least 15 minutes before class to ensure you have enough time to prepare for the class. Please be aware that if you signed up online for a class and have not checked in at the front desk at least 10 minutes prior to class start, your bag will be given away.
Lost & Found
Lost & Found items will be kept for 48 hours. Any items left longer than 48 hours will be donated to charity.
Pass Sharing Policy
Pass sharing can be enabled by the client and will allow other members to share passes with the primary client. Pass sharing only applies to class packs and personal training. Pass sharing cannot be used for any unlimited memberships. Rumble Boxing is not responsible for any misuse of pass sharing. It is the responsibility of the Client to inform Rumble Staff of any termination of Pass Sharing.